Returns & Exchanges

At Christy Dawn, we want you to feel beautiful and comfortable in your pieces; if your order isn't quite right, we offer returns and exchanges on unworn items within 30 days of delivery. All returned garments must be in their original condition with tags attached to honor our commitment to sustainable craftsmanship.

Return Process

• 1.
  Initiate Your Return

  Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Choose Refund or Exchange

  Select whether you would like a refund to your original payment method, a direct size exchange, or store credit for your next heirloom piece.

• 3.
  Pack and Label

  Carefully place the items in their original packaging and attach the pre-paid shipping label provided via email.

• 4.
  Drop Off and Process

  Hand your package to the designated carrier; once received at our studio, please allow 5-7 business days for your return to be inspected and processed.